Privacy Policy

Who we are

Brighton Cleaning Services is a cleaning company based in Brighton and Hove, England. We are the data controller for the personal information we collect through this website and our business operations.

Contact: contact@brightoncleaningservices.co.uk

Brighton Cleaning Services is exempt from paying the ICO data protection fee. We are committed to handling all personal data in accordance with UK GDPR and the Data Protection Act 2018.

What information we collect

We may collect and process the following personal data:

  • Name, address, email address and phone number
  • Details of services you’ve requested or enquired about
  • Payment information (processed securely — we do not store full card details)
  • Communications between you and us (emails, messages, enquiries)
  • Website usage data (see Cookie Policy)

Why we collect it and the legal basis

We use your personal data for the following purposes:

  • To provide and manage our cleaning services — contractual necessity
  • To respond to enquiries and quotes — legitimate interests
  • To send service-related communications — contractual necessity
  • To comply with legal and financial obligations — legal obligation
  • To send marketing communications (only where you’ve opted in) — consent

How long we keep your data

We retain personal data only for as long as necessary:
  • Customer records: up to 6 years (for tax/legal purposes)
  • Enquiries that didn’t lead to a booking: up to 12 months
  • Marketing preferences: until you withdraw consent

Who we share your data with

We do not sell your personal data. We may share it with trusted third parties who help us run our business, including:

  • Booking and job management software
  • Email and communication platforms
  • Accountancy or invoicing tools


All third parties are required to handle your data securely and in accordance with UK GDPR.

Your rights

Under UK GDPR, you have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where processing is based on consent)
  • Lodge a complaint with the ICO at ico.org.uk
To exercise any of these rights, contact us at: contact@brightoncleaningservices.co.uk

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.